Reference

How vaycasino Handles Your Personal Data

We built this policy to be straightforward: what data we collect when you open an account or make a deposit via UPI, Paytm or PhonePe, how we store…

Account Data ProtectedUPI & Paytm Transaction PrivacyYour Right to AccessData Deletion on RequestEncrypted Storage
vaycasino How vaycasino Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to know what personal data we hold, need to correct something on your account or want to request deletion, our privacy team handles these requests directly.

Email Privacy Request Send a written request to our privacy address at [email protected]. Include your registered email and the specific data you are asking about. We respond within five working days and confirm every action taken.
Live Chat Support Open the live chat widget on vaycasino.run and ask to be connected to the data team. Our agents are available around the clock and can log a formal data request on your behalf during the session.
Account Settings Portal Log in to your account, go to Settings and select Privacy Controls. From there you can download a summary of your stored data, update communication preferences or submit a deletion request without contacting support directly.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security across every part of your account — from the moment a UPI payment is initiated to how long session tokens remain active on your…

Data Encryption in Transit

Every connection between your browser or app and vaycasino.run uses TLS encryption.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you…

Account Access Security

Two-step verification is available for all accounts. We also monitor login attempts from unfamiliar devices and send an alert to…

Data Retention Periods

Account records are kept for as long as your account remains active and for a defined period after closure as…

Who Can Access Your Data

Internal access to personal data is limited to staff whose role requires it — account verification, payment processing and compliance…

Requesting Changes or Deletion

You can request a correction to any inaccurate data we hold or ask us to delete your account record entirely.

Common Questions About Your Privacy Rights

We have put together answers to the questions our account holders in India ask most often about data, cookies and their rights under this policy. If yours is not listed here, reach us directly via live chat or email and we will respond promptly.

We collect your name, email address, phone number and the identity documents you submit during verification. Payment details such as your UPI ID or Paytm number are recorded only as references, not as raw financial credentials.

We keep a record of transaction amounts, dates and status for each deposit or withdrawal to manage your account balance and resolve disputes. The actual UPI or PhonePe credentials are handled by the payment provider, not stored on our servers.

Yes. Email [email protected] from your registered address or use the Privacy Controls section in your account settings. We will compile and send a full data summary within five working days of receiving your request.

Submit a deletion request by email or through live chat. We will close your account and remove personal identifiers from our active systems. Some records may be retained for the period required by applicable rules before full anonymisation.

We do not sell or share your data with advertisers or data brokers. Data is shared only with payment processors like UPI and Paytm networks to complete transactions, and with fraud-prevention services under strict confidentiality terms.

Session cookies keep your login active during a visit. Analytics cookies help us understand which sections of the lobby are used most. You can turn off non-essential cookies in your account preferences without affecting core account functions.

After account closure, your personal data is retained only for the period required by applicable regulations, then deleted or anonymised. You will receive written confirmation once the deletion process has been completed on our systems.